Privacy Policy

Effective Date: August 20, 2026

Radiant Property Solutions LLC (“Radiant Property Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information provided through our website, forms, chat features, telephone communications, text messaging programs, and other interactions with Radiant Property Solutions.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Property address

  • Mailing address

  • Telephone or mobile phone number

  • Email address

  • Information about a property you own or are interested in discussing

  • Information you provide through our website forms or chat features

  • Information provided during telephone conversations

  • Information relating to a potential property transaction

  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and requests

  • Communicate with you regarding a property you have asked us about

  • Evaluate potential real estate transactions

  • Provide information about our services

  • Schedule appointments, inspections, or other property-related activities

  • Communicate regarding an existing or potential transaction

  • Send requested text messages, emails, or telephone communications

  • Provide customer support

  • Maintain records of communications and consent

  • Comply with applicable legal and regulatory requirements

  • Protect our rights, property, and users

  • Improve our website, services, and customer experience

3. SMS / Text Messaging Privacy

If you voluntarily provide your mobile phone number and separately consent to receive SMS or text messages from Radiant Property Solutions, we may use your mobile number to send messages related to your property inquiry, potential or existing real estate transaction, requested information, appointments, follow-ups, and other communications associated with the purpose for which you provided consent.

SMS Consent

SMS consent is voluntary and is not required as a condition of purchasing any property, selling any property, or obtaining services from Radiant Property Solutions.

Where applicable, SMS consent is collected through a customer-facing form or other approved opt-in process where the individual is provided with the applicable SMS disclosure before submitting their information.

We maintain records of consent and may retain information such as the phone number provided, date and time of consent, source of consent, and applicable form or communication record for compliance and recordkeeping purposes.

Mobile Information and SMS Consent Will Not Be Shared for Marketing

We do not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or messaging consent data to third parties or affiliates for their own marketing or promotional purposes.

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

This restriction does not prevent us from using service providers that assist us in operating our business or providing our messaging services, such as telecommunications providers, CRM platforms, messaging platforms, hosting providers, or other vendors acting on our behalf. Such providers may process information solely to perform services for us and are not permitted to use your mobile information or messaging consent for their own independent marketing purposes.

SMS Message Frequency

Message frequency varies depending on your interactions with Radiant Property Solutions, your property inquiry, and the status of any potential or existing transaction.

Message and data rates may apply depending on your mobile carrier and service plan.

SMS Opt-Out

You may opt out of SMS messages at any time by replying:

STOP

After you send STOP, we will process your request and stop sending SMS messages to that number, except for messages that may be necessary to confirm or administer your opt-out or as otherwise permitted by applicable law.

SMS Help

For assistance with SMS messages, reply:

HELP

You may also contact Radiant Property Solutions using the contact information provided on our website.

4. No Sale of Mobile Information for Marketing

Radiant Property Solutions does not sell mobile phone numbers or SMS consent information.

We do not sell, rent, or provide your mobile phone number or SMS opt-in information to lead generators, advertisers, marketers, or other third parties for their own marketing or promotional purposes.

Your SMS consent applies specifically to Radiant Property Solutions and the messaging purposes described when you provide your consent.

5. Sharing of Other Personal Information

We may share personal information with trusted service providers who help us operate our business, including website hosting providers, CRM providers, communication platforms, title and closing companies, attorneys, contractors, technology providers, and other vendors.

These service providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Protect our rights, property, or safety

  • Prevent fraud or abuse

  • Enforce our agreements

  • Facilitate a real estate transaction or related professional service

  • Respond to a valid legal request

Any sharing of information for these purposes does not authorize the recipient to use SMS opt-in data for its own independent marketing or promotional purposes.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to improve website functionality, understand website traffic, and improve our services.

These technologies may collect information such as browser type, device information, pages visited, and general usage information.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain business and transaction records

  • Maintain records of consent and communications

  • Resolve disputes

  • Comply with legal, regulatory, tax, accounting, or contractual requirements

  • Protect our legitimate business interests

SMS consent records may be retained as necessary to demonstrate compliance with applicable messaging requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Radiant Property Solutions is not responsible for the privacy practices, content, or security practices of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

10. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also withdraw SMS consent at any time by replying STOP to an SMS message from Radiant Property Solutions.

Withdrawing SMS consent does not necessarily delete other information we are required or permitted to retain for legal, business, transaction, or recordkeeping purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or messaging practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact:

Radiant Property Solutions LLC

Website: https://radiantproperty.solutions/

Email: info@radiantpropertysolutions.com

For SMS assistance, reply HELP to a message from Radiant Property Solutions.

To stop receiving SMS messages, reply STOP.

SMS Disclosure Summary

Radiant Property Solutions may send SMS messages to individuals who have affirmatively opted in to receive text messages.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for help.

Mobile phone numbers, SMS opt-in information, and messaging consent data are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.